The phone rings during OPD
Without Olli
It rings out. The patient calls the clinic down the road and books there instead.
With Olli
Olli picks up on the first ring, in the language the patient dialled in, and holds a slot.
Built for Indian healthcare
Olli runs the front desk for Indian clinics and hospitals. It picks up the phone, books the appointment, sends the WhatsApp, and writes it all to the patient record, in ten Indian languages and thirteen more, while your staff is with patients.
14-day trial. No card, no setup fee.
+91 98••• 4412
Verma Multi-Specialty, Lucknow
Handling the call…
Why clinics switch
None of this is new work. It is the work already slipping through on a busy afternoon, and who does it is the only thing that changes.
Without Olli
It rings out. The patient calls the clinic down the road and books there instead.
With Olli
Olli picks up on the first ring, in the language the patient dialled in, and holds a slot.
Without Olli
It waits in a spreadsheet until somebody opens it, usually after the patient has moved on.
With Olli
It arrives scored and assigned to a named rep within seconds of the form being submitted.
Without Olli
The follow-up happens if whoever handled the case remembers to make it.
With Olli
The check-in goes out on the schedule you set, and the reply is written back to the record.
Without Olli
Reception spends the afternoon telling people it is not ready yet.
With Olli
It reaches the patient on WhatsApp the moment it is released.
Without Olli
Reminders go out when the desk finds a gap, so the no-show rate stays where it is.
With Olli
A reminder a day out and another two hours before. No-shows drop by around 40%.
Without Olli
The answer is split across a register, a WhatsApp thread and somebody's memory.
With Olli
One record, written to by every channel that touched the patient.
Your clinic gets a verified number on it, an agent that replies in seconds, and every booking, reminder and follow-up handled in the same thread.
It answers questions, sends clinic details, and walks the patient through booking without anyone at the desk picking up.
Your clinic gets its own WhatsApp Business API number with the verified badge, so patients can tell the message came from you.
Patients pick a slot in the chat. The appointment reaches your calendar without anyone retyping it.
Post-consultation checks, treatment reminders, whatever schedule you set. They send whether or not the desk remembers.
A review request goes out once the appointment closes, so ratings build from ordinary visits instead of a campaign.
A nudge a day out and another two hours before. This is the piece that moves the no-show number.
One thread carries the whole visit, start to finish.
Enquiry
Answered in seconds
Booking
Slot confirmed in chat
Reminder
24 hours and 2 hours out
Follow-up
Check-in after the visit
Feedback
Review request sent
AI agents
You decide what the agents are allowed to settle on their own. Anything past that reaches your team with the transcript already attached.
Voice agent
Answers inbound calls and places outbound ones: reminders, confirmations, report calls. It speaks the language the patient answered in, and hands the call to your team when it needs one.
Chat agent
WhatsApp, web chat and SMS run through the same thread, so a patient who starts on your website can finish on their phone without repeating themselves.
Workflow agents
Discharge follow-ups, prescription reminders, report delivery. Set the trigger once and the agent works the list without anyone assigning it.
Twenty-three languages
Ten Indian languages and thirteen global ones. The agent works out which from the first sentence and replies in it, without anyone picking from a menu.
One clinic, one Tuesday. Sample figures from a live account.
Two of those 47 were handed to the front desk. The agent stayed on the line until someone picked up.
CRM
A Meta ad, a WhatsApp message, a call nobody reached in time. All of it arrives as a lead, gets scored, and goes to a specific person. Nothing sits unassigned.
Today's enquiries
4 of 31 shown
| Patient | Score | Assigned | Age |
|---|---|---|---|
| Ramesh KumarMeta Ads · Cardiology | 92 | Anita | just now |
| Arjun MehtaWebsite · Neurology | 88 | Vikram | 4 min |
| Priya SharmaWhatsApp · Orthopaedics | 78 | Rohan | 2 min |
| Divya PatelPhone · General | 54 | Anita | 6 min |
Workflows
These are the tasks that slip on a busy day: the reminder that did not go out, the report nobody sent. Each one runs to a rule you set once.
Appointment confirmations, reminders and follow-ups get dialled by the agent, so the desk phone stops being where the day goes.
Every discharge gets a check-in a few days later without anyone keeping the list, and the replies come back into the patient record.
Reminders follow the patient's own schedule rather than a broadcast, which is what gets a course finished instead of abandoned.
Reports go out as soon as they are signed off, so reception stops fielding calls asking whether they are ready.
Internal triggers reach the right person inside the hospital too, with the same rules you set for patient-facing work.
Leads, calls, follow-ups and conversions on one screen, updating as the day runs rather than at month end.
Indian and global languages
Nobody picks a language from a menu. The agent works it out from the first sentence and stays in it for the rest of the call, including the numbers and dates.
Ten Indian languages
Patient
Namaste, kal ka appointment cancel karna hai.
Olli
Bilkul. Aapka 11 AM slot cancel ho gaya. Naya slot chahiye toh bata dijiye.
And thirteen more, globally
For patients who travel in for treatment, or call from abroad to arrange it.
Voice agents are set to two or three languages when you deploy them, so a yes or a phone number never knocks the agent out of the language it started in. Chat handles the whole list at once.
Integrations
Clinics tell us the worst part of buying software is the accounts they have to open first. With Olli there are none: the numbers and the WhatsApp account come from us.
You do not open accounts, sign contracts, or hold credentials with any of these. We run them under your clinic's name and bill you one line.
Voice
Exotel
Indian numbers, inbound and outbound calling
Twilio
International routing and fallback capacity
Messaging
WhatsApp Business API
Verified number in your clinic's name
Olli sits alongside these rather than replacing them, so records stay where your staff already expects to find them.
Clinical systems
HMS / HIMS
Appointments and patient IDs kept in step
EHR
Visit notes and prescriptions written back
Lab systems
Reports released once they are signed off
Acquisition and payments
Meta Lead Ads
Leads arrive scored, not as a CSV
Google Business Profile
Reviews collected after the visit
Razorpay
Collection linked to the appointment
Anything not listed goes through the API or a webhook, and our team builds the connector during onboarding rather than handing you documentation.
Pricing
Fourteen days free, no card to begin. Change plan or stop whenever. There is no contract length and no setup fee.
Perfect for small clinics getting started. Run your practice end-to-end with CRM, patients, appointments, and scheduling — free forever.
For growing clinics ready to scale patient acquisition. Add WhatsApp campaigns and ad integrations to turn every enquiry into a booking.
Built for busy hospitals and multi-location practices. Unlock AI agents that answer calls, book appointments, and follow up 24/7 — so your team focuses on care.
From clinics using it
Three accounts, three different problems. The numbers below come from their own dashboards.
Pehle hamare receptionist din mein 200+ calls handle karte the. Abhi Olli sab kuch handle karta hai — bookings, reminders, follow-ups. Humara staff ab sirf patients pe focus karta hai.
We run 4 branches and managing leads was a nightmare. With Olli, every Meta Ad lead is captured, followed up, and converted — automatically. Our cost per acquisition dropped by half.
The voice AI agent calling patients in Tamil was a game changer. Our elderly patients actually respond better to it than to our staff. No-shows have dropped dramatically since we started.
Questions
If yours is not here, a 30-minute call will cover it faster than this page can.
Thirty minutes with our team is enough to see Olli answering your own calls. Bring a number and we will point it at a live agent.
Or start the 14-day trial yourself. No card required.